Cancel a Membership or Subscription • Example Letters, Guides and Samples

Guides

Be direct and polite. If you are canceling the membership or subscription for negative reasons, explain your position objectively without insulting the reader.

How to write this request letter:

  1. State your intention directly. It is not necessary, but you may wish to explain the reason for canceling.
  2. Give enough information such as an account number, membership number, or data from a mailing label so there will be no question about who is canceling what.
  3. If necessary, ask for a refund for the unused portion of the subscription or membership or inform the reader how you will pay the remainder of what you owe.

Example Letter #1

Copied

Please cancel my membership in the Doe Security Society of Springfield. I am returning my membership pin and card. Poor health has made it difficult for me to maintain the Society's schedule for continued certification. Please confirm my change in status by return mail. I will appreciate a partial refund of my annual dues.

Example Letter #2

Copied

Please cancel my compact disc membership immediately. My account is 1234. Please do not send me any more brochures, magazines or advertisements. My account is paid up, and according to the terms of the contract, my written notice is sufficient to cancel my subscription.

Example Letter #3

Copied

Please cancel my subscription to your magazine, National News. I have been dissatisfied with the depth of the news coverage, and would appreciate your returning my entire subscription amount, as promised in your warranty. I have enclosed a mailing label for your convenience.

Example Letter #4

Copied

Our company will be moving from Springfield on July 1, and it is therefore necessary for me to cancel my membership in the Springfield Chamber of Commerce. I have enclosed my receipt for membership dues for the full year, and would appreciate receiving a refund of half of the amount.

Write Your Letter Step-by-Step

1 State your intention directly. It is not necessary, but you may wish to explain the reason for canceling.

Sample Sentences for Step 1
  • Effective June 21, please cancel my membership to your health spa.
  • Please discontinue my subscription to your weekly journal.
  • Since I have moved sixty miles out of town, I want to close my account.
  • At of the end of this month, I wish to terminate my homeowner's policy with the Doe Corporation.
  • Please remove my name from your mailing list. Since we will not carry your products in the new year, we no longer need your catalog.
  • Please cancel my subscription to your magazine.
  • I wish to cancel my credit account immediately.
  • I have regarded it as a privilege to be a member of this organization for the past two years, but I don't have time to continue.
  • We have completed our contract with you and now wish to terminate our membership.
  • We have enjoyed our membership but feel it is time to make a change.
Sample Phrases for Step 1
  • at the end of this month
  • effective August 11
  • feel it is time to make a change
  • frankly do not have time to continue
  • have enjoyed our membership
  • have my checks sent to me at my home address
  • have been a member of this organization for the past
  • have little interest in your products
  • have regarded it as a privilege
  • have completed our contract with you
  • interests have changed
  • no longer need your catalog
  • wish to terminate our membership
  • please discontinue my subscription to
  • please cancel my subscription to
  • please remove my name from your mailing list
  • please terminate my account immediately
  • please cancel my membership to your
  • please remove my name from your mailing list
  • since we will not continue carrying your products
  • since I have moved sixty miles out of town
  • under the terms of my membership
  • wish to close my account
  • wish to cancel my credit account immediately
  • wish to cancel this arrangement
  • wish to terminate my homeowner's policy with
  • with the September issue
  • would like my name removed from your mailing list
  • your magazine carries a bias in conflict with my political views

2 Give enough information such as an account number, membership number, or data from a mailing label so there will be no question about who is canceling what.

Sample Sentences for Step 2
  • My subscription number is 55555.
  • The subscription is in my name with the following address:
  • Please refer to account #55555.
  • I have enclosed one of your mailing labels to ensure that you cancel the correct account.
  • My full name is John Doe and my membership code is 55555.
Sample Phrases for Step 2
  • ensure that you cancel the correct account
  • have attached a mailing label
  • have my checks sent to me at my home address
  • have enclosed one of your mailing labels
  • my subscription number is
  • my full name is
  • my membership code is
  • my membership began on
  • our mailing label is attached below
  • please refer to account
  • please confirm the change in writing
  • the account is in the name of
  • the subscription is in my name with the following address
  • the address remains the same
  • the address is listed below
  • will find the return address above

3 If necessary, ask for a refund for the unused portion of the subscription or membership or inform the reader how you will pay the remainder of what you owe.

Sample Sentences for Step 3
  • Please refund the remainder of my subscription fee.
  • I will appreciate a refund of my membership fee from July to December.
  • Please send a cashier's check for the balance of my account to my home. The address is listed below.
  • Please accept the enclosed check toward the balance of my account.
  • Please let me know how to settle my account.
  • I would like a statement confirming that the account has been closed with a zero balance.
Sample Phrases for Step 3
  • a statement reflecting a zero balance
  • account has been closed with a zero balance
  • are authorized to take whatever payroll deductions are necessary
  • arrange to have my initial payment refunded in full
  • enclosed is a check for the outstanding balance
  • enclosed is the remainder of our payment due
  • more than fulfills my membership agreement
  • my balance is
  • no other charges are required
  • please send me a cashier's check for that amount
  • please send a confirmation that the account has been closed
  • please send a cashier's check for the balance of my account
  • please accept the enclosed check
  • please let me know how to settle my account
  • please refund the remainder of my subscription fee
  • the attached $11.95 check completes my twelfth purchase
  • this obligation has been met
  • toward the balance of my account
  • will appreciate a refund of my membership fee
  • with the enclosed order